New Child Support Debit Card Coming by March 31, 2023

Important Dates: 

Today  -  Continue using the money on your card

March 23, 2023  -  March 30, 2023  -  New Way2Go™ Mastercard® debit card mailed; Activate your card immediately

March 30, 2023  -  Deposits to old card STOP

March 31, 2023  -  Deposits to the new Way2Go™ card BEGIN

New Card Benefits:

Use your card anywhere Mastercard® debit cards are accepted.

Many grocery and convenience stores offer cash back without a fee when you make a purchase.

Use Allpoint and MoneyPass ATMs across the country without a fee.

Access your cash without a fee from a teller at any financial institution that accepts Mastercard®.

Never pay a fee for balance inquiries.

Old Card Reminders

• Continue to use your old card until the balance is $0.

• Old card balance cannot be transferred to your new Way2Go™ debit card.

Be sure we have your current address so you receive your new Way2Go™ debit card. Call the New York Child Support Helpline at 888.208.4485, TTY 866.875.9975, Relay Service (fcc.gov/general/internet-based-trs-providers).

If you want to change to direct deposit for your child support, go to

https://childsupport.ny.gov/dcse/dd_exp.html

For additional information:

https://childsupport.ny.gov/dcse/debitcard.html