Programs / Services Offered

Please contact the Office for the Aging at (518) 746-2420 for more information about these services.

Caregiver Support

This program is designed to provide relief to the caregiver, while at the same time providing direct services to the care recipient. In order for the caregiver to be eligible for respite under the program, the care receiver must be frail. 

Case Management Services

These services are provided to assure comprehensive and integrated services that meet your current and changing needs. 

Health Insurance Information & Counseling

HIICAP provides information on low income programs such as Medicaid, the Elderly Pharmaceutical Insurance Coverage (EPIC) Program, Medicare Saving Programs, "Extra Help" prescription assistance and pharmacy discount programs. New York State has a number of programs for those with low incomes that make it easier to afford health insurance. These programs may pay part of your monthly costs, offer discounts or provide full medical coverage.  

In-Home Services

This is an Expanded In-Home Services for the Elderly Program (EISEP). It includes non-medical service that assists people who are not able to meet their needs independently. It is designed to serve a population of seniors who are not eligible for Medicaid, but do not have sufficient resources to pay for private care. Services available can include help with eating, bathing, reminders to take medication, housework, laundry, shopping, errands and paying bills.

Legal Services

This program allows access to the advice and services of a qualified attorney to Washington County residents age 60 and over who cannot afford legal services of their own.  

Medical Alert Services

This is a personal emergency response system to keep you connected in an emergency. 

Ombudsman Program

Staff and trained volunteers are on-hand to receive, investigate and resolve concerns of, or on behalf of, the residents of long-term-care facilities.

Ombudsmen volunteers may visit the facilities regularly to:
  • Monitor the quality of care
  • Assist residents in understanding and exercising their rights
  • Assure care with dignity and respect
  • Encourage residents to express their opinions


The Office for the Aging offers outreach visits to the homes of seniors who are unable to visit our offices to access services. To access this service please contact our office at (518) 746-2420.


Washington County has a new partnership with GOGO Technologies DBA GOGO Grandparents to provide transportation to Washington County residence 60 and over. This transportation can be accessed during non-traditional hours and can be for transportation to medical appointments, grocery shopping, social events, pharmacy, banks, and much more. To get more information on this service contact our office at (518) 746-2420. 

There are transportation services available, including pick-up and delivery to medical appointments or shopping trips when you cannot drive yourself, through a contract with L.E.A.P. For more information about L.E.A.P, please call 518-746-2390. There are several transportation programs in Washington County. Please contact our office for locations and additional information.